Subscription, Billing & Refund Policy
1. Plans and pricing
Quorly Pro is available as:
- Pro Monthly — $5.99 per month.
- Pro Annual — $49.99 per year.
Prices are shown before checkout. Taxes may be added at checkout as required. Payments are processed by Dodo Payments, which acts as merchant of record.
2. Billing and renewal
Subscriptions are charged immediately at purchase. There is no mandatory free trial. Subscriptions renew automatically at the end of each billing period unless cancelled.
You are responsible for ensuring your payment method remains valid. If a renewal payment fails, access may be affected after any applicable grace period.
3. Cancellation
You may cancel at any time through the subscription management link in your account dialog or through the customer portal. After cancellation, Pro access continues until the end of the current paid billing period.
Cancellation stops future renewals. It does not refund the current billing period except as described below.
4. Refunds
We offer a 7-day money-back guarantee on the initial subscription purchase. If you are not satisfied, contact us within 7 days of the initial charge for a refund.
Renewal payments are generally non-refundable. Exceptions may be made for billing errors, duplicate charges, or other justified circumstances.
Nothing in this policy is intended to limit any mandatory consumer rights that may apply in your country, including statutory withdrawal or refund rights. Where mandatory rights provide greater protection, those rights apply.
5. Refund process
Refunds are processed through Dodo Payments. Approved refunds update your subscription entitlement. Partial refunds do not automatically remove Pro access.
Refund timing depends on Dodo Payments and your payment provider.
6. Failed payments and past-due status
If a payment fails, your account may be marked past due. Pro access may continue for a limited period while payment is retried. Please update your payment method through the customer portal.
7. Account deletion and subscriptions
Deleting your account does not cancel an active subscription. Cancelling a subscription does not delete your account. If you want both, cancel the subscription first and then request account deletion.
Account deletion requests can be made by contacting hello@quorly.dev. Active subscriptions should be cancelled before requesting deletion.
8. Changes to this policy
We may update this policy. Material changes will be communicated through the website or by email where appropriate.
9. Contact
Billing or refund questions: hello@quorly.dev
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