Subscription, Billing & Refund Policy

1. Plans and pricing

Quorly Pro is available as:

Prices are shown before checkout. Taxes may be added at checkout as required. Payments are processed by Dodo Payments, which acts as merchant of record.

2. Billing and renewal

Subscriptions are charged immediately at purchase. There is no mandatory free trial. Subscriptions renew automatically at the end of each billing period unless cancelled.

You are responsible for ensuring your payment method remains valid. If a renewal payment fails, access may be affected after any applicable grace period.

3. Cancellation

You may cancel at any time through the subscription management link in your account dialog or through the customer portal. After cancellation, Pro access continues until the end of the current paid billing period.

Cancellation stops future renewals. It does not refund the current billing period except as described below.

4. Refunds

We offer a 7-day money-back guarantee on the initial subscription purchase. If you are not satisfied, contact us within 7 days of the initial charge for a refund.

Renewal payments are generally non-refundable. Exceptions may be made for billing errors, duplicate charges, or other justified circumstances.

Nothing in this policy is intended to limit any mandatory consumer rights that may apply in your country, including statutory withdrawal or refund rights. Where mandatory rights provide greater protection, those rights apply.

5. Refund process

Refunds are processed through Dodo Payments. Approved refunds update your subscription entitlement. Partial refunds do not automatically remove Pro access.

Refund timing depends on Dodo Payments and your payment provider.

6. Failed payments and past-due status

If a payment fails, your account may be marked past due. Pro access may continue for a limited period while payment is retried. Please update your payment method through the customer portal.

7. Account deletion and subscriptions

Deleting your account does not cancel an active subscription. Cancelling a subscription does not delete your account. If you want both, cancel the subscription first and then request account deletion.

Account deletion requests can be made by contacting hello@quorly.dev. Active subscriptions should be cancelled before requesting deletion.

8. Changes to this policy

We may update this policy. Material changes will be communicated through the website or by email where appropriate.

9. Contact

Billing or refund questions: hello@quorly.dev

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